Returns on Software

Returns on Software

All software we sell has the option of a free, no obligation trial period. We do not recommend that you proceed with a purchase without first trying the software to make sure it is fit for your purpose, and that you have the required hardware to run it to a good standard.

Due to this, there are no returns on software.

Software licenses and keys are designed to work with the installation files provided with purchase. As these items are not physical, and cannot be recalled, returns cannot be accepted. Even after installation, the license remains yours. Once released by the manfacturer, it's not possible to control what is done with it.

For these reasons, you must be happy with your choice of software and we're here to assist you before and after purchase. Wherever possible, we strongly recommend becoming familiar with a package via the demo/trial version and/or tutorial videos. We can provide access to these upon request.

If you are having difficulty running a piece of software, we're here to help. Please bear in mind that all our software works - if a problem is stopping it running on your system, we can help with most aspects. If there is something more complex going on, it may be necessary to involve the support team of the software manufacturer as well.


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