How long will my order take to be delivered/processed?

How long will my order take to be delivered/processed?

Processing time

We aim to process all orders the same working day. Most of our software has a 1-4 business hour turnaround time, but specific processing times can be found on the product page listing.

Delivery & Postage

Hardware ordered before 3pm on a working day is usually dispatched the same day. We usually use UPS or Royal Mail Special Delivery.

Orders over £99 to the UK are shipped free of charge. Below £99 a charge of £4.95 is applied. Shipping charges exclude UK VAT.

    • Related Articles

    • How do we protect against fraud?

      We take many steps to prevent fraud - more than banks require us to. If we believe a transaction to be suspicious, we will verify the payment and delivery details, and make checks on email addresses and telephone numbers. When we detect fraud, we ...
    • Is Payment Secure?

      At CADSoftwareDirect.com, we use 256bit encryption across our site to ensure your personal details cannot be intercepted on the internet. All payment transactions take place with Stripe, a leading online payment processor, or Paypal, one of the ...
    • Where's My Stuff?

      Digital Delivery Processing time varies between instant delivery and up to 2 working days depending on software. You can always find the prcoessing time on the product page listing. Orders are sent out in an email with full license details attached. ...
    • Application can't be opened because Apple cannot check it for malicious software

      Some Mac users will experience this warning when installing software. Only users with high security settings will usually see this and these users are typically on Mojave and Catalina operating systems. We know this happens with Vectorworks and V-Ray ...
    • What's the difference between an S version and R Version?

      You may have noticed Maxon release Cinema 4D each year, but alternate with R23, S24, R25, etc. So, what's the significance of the 'R' and 'S' releases? Cinema 4D versions come in two difference licensing options - Subscription (S) and Full Release ...